OpenAI, the company behind the popular AI-powered chatbot ChatGPT, has announced a new subscription tier for enterprise customers. The upcoming offering, called ChatGPT Business, is designed for professionals who need more control over their data as well as enterprises seeking to manage their end users.
ChatGPT Business follows OpenAI’s API data usage policies, which means that end users’ data won’t be used to train the company’s models by default. The service is set to become available in the next few months, following the successful launch of ChatGPT Plus in February.
Fastest-Growing Consumer Application in History
ChatGPT has been a publicity win for OpenAI, attracting major media attention and reaching 100 million monthly active users in just two months after launch. The service’s popularity has prompted OpenAI to explore additional paid plans, including ChatGPT Business.
OpenAI’s CEO, Sam Altman, has acknowledged that ChatGPT’s operating expenses are “eye-watering,” amounting to a few cents per chat in total compute costs. To explore potential new lines of revenue, OpenAI launched plug-ins for ChatGPT in March, which grant the bot access to third-party knowledge sources and databases, including the web.
New Privacy Controls
Alongside the ChatGPT Business announcement, OpenAI has introduced new privacy controls for all ChatGPT users. One of the new features allows users to turn off chat history, preventing conversations from being used to train and improve OpenAI’s models. Chat history that is disabled won’t appear in the history sidebar, but it will be retained for 30 days and reviewed when needed to monitor for abuse.
Users can also request that their ChatGPT data be sent to the email address associated with their OpenAI account. These new capabilities come as regulatory scrutiny over OpenAI’s data practices continues to grow, with countries like Italy, France, Spain, and Germany probing the company and its commercial services.
Conclusion
OpenAI’s ChatGPT has proven to be a game-changer in the chatbot industry, with its massive popularity attracting both users and scrutiny from regulators. With the introduction of ChatGPT Business and new privacy controls for all users, OpenAI is striving to meet the needs of its enterprise customers and address concerns about data privacy. The company’s continued innovation and dedication to improving its services demonstrate why ChatGPT remains a top choice for businesses and consumers alike.
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